A survey released this morning by Passenger Focus, the independent transport user watchdog, shows the performance of Arriva Wales has declined markedly in the past year. Arriva Wales is the only train service through Ludlow and many of us rely on it. The watchdog’s data record changes in satisfaction of users of the train service between Spring 2015 to Spring 2016. Nearly a thousand Arriva Wales customers were surveyed. They said their satisfaction: Overall, is down by 7% Punctuality and reliability, down by 10% Stations, down 2% The way the company deals with delays, down 7%.