On a recent night, I was contacted on Facebook about a 16-year old sleeping rough on the streets of Shrewsbury. This young woman was vulnerable and needed safeguarding. I advised my Facebook contact to take the youngster to Shrewsbury Ark, a drop in centre for the homeless and vulnerable. Once there, she was re-engaged with the support network from Shropshire Council that had been trying to help her. She is now in a hostel and I hope that she gets the help she needs. This youngster had dropped through the system. It is very hard to engage with council officials and family, and even with friends, when your life has plummeted into the crisis that is homeless. That’s why the help given by the Shrewsbury Ark is so important. Now, the Shrewsbury Ark is going to do a lot more to help rough sleepers.