Arriva Train Wales has no service through Ludlow today Sunday but is promising a full service tomorrow

Updated: 17:50pm Sunday. This post will not now be updated as the disruption appears to be over.

In the last few minutes the company has said: “A normal service will operate between Cardiff and Shrewsbury/Manchester.”

See also: Cardiff-Chester rail services resume after defect repaired.

Check before you travel. You can check the latest information at For real time information on arrivals and departures from Ludlow, and cancellations, the best site is live departure boards.

Continue reading “Arriva Train Wales has no service through Ludlow today Sunday but is promising a full service tomorrow”

Live updates on snow disruption in Ludlow, Saturday 3 March

Updated at 14.30pm. I’ll be back in the morning with an update on the trains.

We had a couple of inches of extra snow in Ludlow overnight. Many side roads are still snowed up.

Main roads are looking good for careful drivers. Many side roads need to wait for the thaw which has begun.

Below are the updates on buses, trains and services in Ludlow.

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No trains for a third day through Ludlow – no news on when they will resume

Arriva Train Wales has cancelled all trains between Manchester and Cardiff for Friday. There will not be replacement buses.

The advice remains not to travel by rail or road.

Arriva Trains Wales is running a limited service on the following lines only: Shrewsbury to Crewe; Crewe to Chester; Chester to Holyhead; and Wrexham to Bidston.

There is no news from the rail companies on when services will resume.

Continue reading “No trains for a third day through Ludlow – no news on when they will resume”

Performance of Ludlow’s train service company, Arriva Wales, takes a nosedive

A survey released this morning by Passenger Focus, the independent transport user watchdog, shows the performance of Arriva Wales has declined markedly in the past year. Arriva Wales is the only train service through Ludlow and many of us rely on it.

The watchdog’s data record changes in satisfaction of users of the train service between Spring 2015 to Spring 2016. Nearly a thousand Arriva Wales customers were surveyed. They said their satisfaction:

  • Overall, is down by 7%
  • Punctuality and reliability, down by 10%
  • Stations, down 2%
  • The way the company deals with delays, down 7%.

Continue reading “Performance of Ludlow’s train service company, Arriva Wales, takes a nosedive”

No Ludlow connection to new Shrewsbury to London service says Arriva Wales

The long awaited direct train service between our county town and the capital launches on 13 December. But Ludlow residents will have to drive to Shrewsbury to catch it.

141001_Star_Capital_link_blow_for_commutersShropshire Star, 1 October 2014

In today’s Shropshire Star, Tom Morton reports that Arriva is refusing to bring the first train forward to enable a connection with the new train. The 6.11am from Ludlow arrives in Shrewsbury at 6.43am. The new train service will leave Shrewsbury four minutes earlier at 6.39am. We only need to bring the train ten or fifteen minutes earlier to create a connection.

But Arriva aren’t shifting. They say it will negatively impact on other commuters, but I can’t see that a few minutes shift will do that. The article also says that trains from the north of the county will miss the London service.

That’s wrong. It shows our model of privatised train services isn’t working. I am not against the private sector running train services. I am against private companies making decisions that are not in the public interest. Especially when they get a £159 million subsidy.

This decision will mean that non-drivers like me can’t catch the new train. It will make it difficult for those of us who live in Ludlow to share journeys to London with colleagues from Shrewsbury and around the county. Train journeys these days are opportunities for business meetings, as well as to doze. The decision could also mean there will be fewer travellers on the new service and that could threaten its viability.

I’ll be asking to meet Arriva’s management to explain why we can’t make a small change that will bring big benefits.

The new train times

Monday to Saturday services leave Shrewsbury at 6.39am and 3.24pm, arriving at Euston 9.15am and 5.56pm. Return services leave Euston at 10.23am and 6.23pm, arriving in Shrewsbury at 12.58pm and 8.55pm.

On Sunday, a single service will leave Shrewsbury at 3.20pm and return from London at 7pm, arriving in time for the last train to Ludlow.

Transport Direct

The government has closed its popular Transport Direct journey planner service at just seven days’ notice. The best alternative looks like Traveline.