Shropshire Council is lagging other councils on highways fault reporting. The online reporting system is clunky. It can be difficult to describe where the fault is especially in rural areas where postcodes can cover such wide areas, they are next to useless. But now the council is adopting Fix My Street as its main portal for reporting highways problems. Fix My Street also covers a lot more than potholes. I would recommend this for reporting problems because it allows residents and councillors to see whether problems have been reported before, whether they have been fixed and whether there are more problems in some areas than others.