Day: 4 August 2021

Prescription Ordering Direct (POD) struggling due to staff shortages – there are alternatives

There are quite a lot of ways of ordering repeat prescriptions. Many people use the national system of ordering through Prescription Ordering Direct (POD). The service has been struggling with staff shortages and a couple of times over the last week I have had enquiries from Ludlow residents complaining that they cannot get through on the phone. My advice on this has been to ring your pharmacist. They will be able to order repeat prescriptions for you in an emergency if needed. Our local GPs don’t take repeat prescriptions over the phone as this can lead to errors. It also ties up the phone lines and reception staff who need to prioritise urgent appointments and steer patients towards the most effective help. This article covers some of the ways you can order your prescription.

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